Q 1 : How do I know my reservation is confirmed?
A::
You will get the registeration status online before you book. After we receive your reservation, we will send you an immediate e-mail confirmation. This e-mail will include your itinerary details and ticket price. You may also confirm your reservation online by accessing "My Bookings"section on the home page.
Q 2 : I saw a lower airfare advertised today. Why can't I get that airfare using indeefly.com?
A::
This may occur due to several reasons. Airlines generally restrict the number of seats that may be sold at a discounted fare. Those seats may have already been sold out by the time you accessed the system. Also, most discounted fares carry certain travel restrictions such as minimum/maximum stay requirements, advance purchase, blackout dates, etc. indeefly.com takes these restrictions into account when pricing your itinerary. The advertisement should outline these restrictions. Airlines also keep changing the prices and we have no control on airline pricing as well.
Q 3 : I need time to think about my reservation before I purchase a ticket. Can I place a reservation on hold?
A::
Yes, you can place a reservation on hold for 2 hours. If you have not purchased your ticket within 2 hours, the reservation will be canceled automatically. You will not be able to hold a reservation if you are traveling within 72 hours or if you already have 10 reservations or if the airline does not allow the tickets to be held. A word of caution: Your ticket price is not guaranteed until you have purchased the ticket.
Q 4 : Why did the fare change at purchase time?
A::
Indeefly.com uses a real-time reservation database, the same used by travel agents worldwide that lists actual ticket prices and availability. As airlines fill flights or change fares, the database immediately reflects those changes. Always be sure to double-check prices when reserving or purchasing tickets, as the fare may have changed since you first searched for fares or created your itinerary.